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Six Sigma

Six Sigma is a methodology of implementing a highly successful project, or producing a high quality product or service, using techniques and principles that ensure excellence. The Six Sigma methodology incorporates many years of studying best practices in business and its goal is ultimately the creation of a nearly error-free business environment. The name of the methodology takes its name from a letter in the Greek alphabet, sigma, which is used by mathematicians to measure variability. In business, the principle of variability is used to measure the number of errors in a process. The goal of a Six Sigma implementation is to produce a product or service with fewer than 3.4 problems per million transactions. A transaction may be defined as a product produced or a service performed.

Course Content SIX SIGMA


Lesson 1: History of Six Sigma

Lesson 2 : Implementing Six Sigma

Lesson 3: Becoming a Customer and Market-Driven Enterprise

Lesson 4: Customer Expectations and Needs

Lesson 5: Linking Six Sigma Projects to Strategies

Lesson 6: Attributes of Good Metrics

Lesson 7: Using Resources Wisely

Lesson 8: Project Management Using the DMAIC and DMADV Models

Lesson 9: The Define Phase

Lesson 10: The Measure Phase

Lesson 11: Measurement System Analysis

Lesson 12: Analyzing Data: Value Streams and Dealing with Variations

Lesson 13: Analyzing Data: Designed Experiments

Lesson 14: The Improve Phase

Lesson 15: The Control Phase